Hi,
Original Title: Windows 10 Audio I cannot find how to re-install Dolby audio driver on my Lenovo AIO 540 following upgrade to WINDOWS 10.
I Had the Same problem on my V5-571G
The only driver that ever worked properly with Dolby was the driver for The V5-552G on windows 8 (not 8.1) This will work on your computer even if different model... the new driver on the Acer site for winodws 10 has not work either. So the one I´m using is: Audio_Realtek_6.0.1.6878_W8x64_A
To Download the Driver and Software needed Go to: http://www.acer.co.in/ac/en/IN/content/drivers
and Go: Ultra-Thin / Aspire / V5-552G
To get dolby to work:
1. Uninstall the current driver, and any software related to it (the dolby software)
2. restart
3. Install the driver for windows 8 (in my case it installed dolby automatically but I´ll explain how to install it manually below)
4. Restart twice (yes, I always had to restart twice after the install otherwise manually installing dolby would not work and I got an error when trying to run the install)
Dolby Digital Plus Audio Driver Windows 10
5. In the driver folders you downloaded and unzipped go to the folder 'PCEE4' and run 'DolbyAdvancedAudio.msi'
How To Download Dolby Audio Driver Windows 10
6.If you dont get the 'Install PCEE' error, restart and you should be able to enjoy dolby (when its not acting up). If you get the error then you may have not followed the instructions properly. Go back to step 1
Good luck
45User Rating: 4 out of 5
Submitted on8/18/2019
Review title of SlickCalf408159Unrecognized headphones system error
UPDATE: Dolby has listed that due to the recent system update that the Atmos launcher app cannot recognize the system audio settings, but Dolby Atmos DOES still work for ALL headsets compatible with Xbox One. I appreciate their quick response, but recommend they make this issue more widely known. That said, the sound quality is great. Though may be a better investment for those with supported entertainment centers than headphones. ORIGINAL REVIEW:I recently purchased the Steelseries Actis 3 2019 edition headphones, and the Dolby Atmos installer app is unable to recognize the device. I have tried restarting, reinstalls, resets, and just about everything else to register my headphones. While this could be unique to me, I can't help but be upset and somewhat dismayed that 'any headphones' does not work as advertised. A frustrating investment considering Microsoft provides a free alternative that at surface level at least works, and at best is a better product for headset users.